FAQs

How long till I get my order?

Depending on the delivery location allow up to 3 - 4 working days for metro city deliveries.

For rural locations please allow between 4 – 7 working days.

Do note a lot of what we deliver is considered over sized therefore a forklift is required on sites to unload.

Upon dispatch of orders tracking details are emailed to customers for reference & tracking.

 

Does my purchase come with any warranty?

All our products come with 2 years manufacturing warranty for your peace of mind. Most parts are replaceable meaning we can send out replacements rather than having the entire unit brought back to us.

 

Do you have an Australian Retail Location?

Yes we do we are an Australian based, owned and operated manufacturer in Keysborough, Victoria 3173.

 

What payment methods are accepted?

We currently accept payment via Credit/Debit Card and PayPal